Privacy policy
This policy explains what personal data PingDX collects, why, how long it is kept, and how to exercise your rights (GDPR, EU Regulation 2016/679). The French version prevails.
Data controller
The data controller is the site's publisher (see Legal notice). For any question about your data: julien@lequen.fr.
Data we collect
We only collect what the service needs:
- Account: e-mail address, password (stored hashed), radio callsign(s), display name, on-air handle.
- Radio profile: Maidenhead locator and, if you provide it, your precise location (latitude/longitude), country, equipment (radios, antennas), avatar, bio.
- Logbook: your QSOs (radio contacts) with date, frequency/band, callsigns and related location data.
- Communications: private messages sent/received, club posts and comments, contact book, watchlists.
- Technical data: IP address, user agent, last-seen date, for security and diagnostics.
- Invitations: if you invite someone, the e-mail address you enter (the invitee has no account), the date and language of the invitation, and whether they later created an account.
- Support: a thank-you badge may be granted manually to a member who supported PingDX, with their agreement; it is visible on their public profile. PingDX neither receives nor stores any payment data.
Purposes and legal bases
- Providing the service (account, logbook, cluster, messaging, clubs, eQSL) — basis: performance of the contract.
- Security, abuse prevention and moderation — basis: legitimate interest.
- Aggregated, internal usage statistics — basis: legitimate interest.
- Sending, at a member's request, a single invitation message to someone they know, naming that member and their callsign — basis: legitimate interest (introducing the service to a person the member knows). Every message carries a link to refuse any further invitation; the address is then kept only so that we never write to it again.
- Optional notifications and e-mails (mentions, messages, news…) — basis: your consent, revocable anytime in your settings.
Recipients
Your data is never sold or rented. It may be processed by strictly necessary technical sub-processors: hosting provider OVH, e-mail delivery provider OVH, push-notification service. Information you choose to make public (callsign, public profile, posts) is visible to other members. If you donate, the payment is made on a third-party platform's site (for example Ko-fi or PayPal), subject to its own privacy policy.
Retention
Your data is kept while your account is active. You can delete your account at any time (Profile › Privacy › Delete my account), which erases your data. Technical logs and data linked to an inactive account are kept for at most one (1) year. The address of an invited person who did not create an account is deleted after twelve (12) months, unless they refused invitations (it is then kept only as a do-not-contact list).
Your rights
Under the GDPR you have the rights of access, rectification, erasure, restriction, objection and portability:
- Access and portability: export all your data as JSON from Profile › Privacy › Download my data.
- Erasure: delete your account from Profile › Privacy.
- Other requests: julien@lequen.fr.
You may also lodge a complaint with your data-protection authority (in France, the CNIL — www.cnil.fr).
Cookies
PingDX uses no advertising trackers or third-party analytics. Only strictly necessary cookies are used (authentication session, language preference); they are exempt from consent. See the Cookies page for details.